John Peco
Doctoral Student

Faculty of Information, University of Toronto

Contact Details

john.peco@utoronto.ca or john.peco@ryerson.ca, 416-979-5000 ext. 6169

Research Interests

I am interested in the decision-making behaviours of millenials (the emergent workforce), the impact of social networking on their decision-making activities, and the impact of these behaviours on organizations.

Supervision

I am navigating my doctoral studies under the direction of Dr. Kelly Lyons.

DEGREES

MIS, 1995	University of Toronto
BBA, 1986	Wilfrid Laurier University

EMPLOYMENT HISTORY

Year Company

2008 - Present	Instructor, School of Business Management, Ryerson University
2007 - Present	Instructor, School of Information Technology Management, Ryerson University
2007 - Present	Founder and President, Enspired Inc.
2000 – 2007	Co-Founder and President, B Wyze Solutions Inc.
1999 - 2001	Professor, Seneca College (full-time teaching responsibilities)
1987 - 1999	President (Canada), Vice President (Western United States), General Manager, Instructor, Operations Manager, Sales Manager, Knowledge Alliance Inc. (based in Toronto and Denver)
1986 - 1987	Sales Representative, QW Page and Associates Inc.
1984 - 1985	Franchise Owner, College Pro Painters

HONOURS + Awards

Year Achievement

2009	Academic Research Fellowship (SAP Business Objects)
2009	Certificate of Extraordinary Service, Ted Rogers School of Management – Marketing Department
1997, 2000	Family of the Year (for community involvement and participation, presented by an international service organization)

SCHOLARLY AND PROFESSIONAL ACTIVITIES (VOLUNTARY)
Year Activity

1996-2009

President, Adoption Horizons Board of Directors

UNDERGRADUATE COURSES TAUGHT (Ryerson University and elsewhere) BY YEAR

Year Course Code+Description

2009	ITM100 Introduction to Business Information Systems (C)MKT530 E-Marketing, DE MKT530 E-Marketing ITM700 Information Technology and Business Strategy ITM800 Applied Feasiblity Analysis
2008	MKT530 E-Marketing ITM100 Introduction to Business Information Systems ITM410 Business Process Analysis and Design ITM800 Applied Feasibility Analysis
2007	ITM410 Business Process Analysis and Design ITM700 Information Technology and Business Strategy ITM102 Introduction to Business Information Systems
2006	Facilitated and taught dozens of corporate seminars relating to IT management and IT service delivery
2000-2001	Systems Analysis and Design courses taught at Community College

UNDERGRADUATE COURSE DEVELOPMENT (Ryerson University and elsewhere, LAST 5 YEARS)

Year Course Code+Description

2009	Contributed to redevelopment of ITM700 and ITM800
2008	MKT530 DE – redeveloped assignments and presentation of material
2008	ITM410 – reviewed course pedagogy regarding OBAL framework
2007	Attaining Goals – a corporate training course for employees and managers
2006	Excellence in Service Delivery – a corporate training course for IT service managers and team leaders
2005	Delivering Knock Your Socks Off Service – a corporate training course for IT service providers
2005	Exceeding Expectations – a corporate training course for IT service providers

CONTRIBUTIONS TO PRACTICE

Year Contribution

2009	Member, Technical Program committee for IEEE, TIC-STH-SIASP
2008-2009	Member, American Marketing Association
2008-2009	Member, Toronto Chapter, American Marketing Association
2007-2009	Member, Worldwide Association of Corporate Coaches
2007-2009	Member, International Coaches Federation
2007-2009	Member, GTA Chapter, ICF
2003-2005	President, Toronto Chapter – Help Desk Institute
2003-2007	Executive Member, Toronto Chapter – Help Desk Institute
2000-2009	Attendee, IT Service Management Federation (itSMF)

OTHER PROFESSIONAL ACTIVITY (EG CONSULTING)

Year Activity

2007 – 2009	Registered Corporate Coach, WACB
2006	Certified Instructor, STI Knowledge
2006	Certified Help Desk Professional, Certified Help Desk Manager, Certified Field Support Technician, Certified Team Lead, STI Knowledge
2003	Certified ITIL Foundations, EXIN
2000-2007	Facilitator of 50+ Industry Round Table discussions involving IT leaders and managers from large corporations
2000-2007	Consultant, Project Manager and Team Leader for IT staffing and process engagements at major corporations

Year

2008-2009

Enrolled in PhD studies at the University of Toronto

Completed required credit courses in Research Studies

Ongoing PhD related research and studies

2007

Attended – “Registered Corporate Coach”, WACB, Cleveland, Ohio

2007

Attended – “Leadership in Crisis”, ICF, Toronto

DEGREES

EMPLOYMENT HISTORY

Instructor, School of Business Management, Ryerson University

Instructor, School of Information Technology Management, Ryerson University

Founder and President, Enspired Inc.

Co-Founder and President, B Wyze Solutions Inc.

Professor, Seneca College (full-time teaching responsibilities)

President (Canada), Vice President (Western United States), General Manager, Instructor, Operations Manager, Sales Manager, Knowledge Alliance Inc. (based in Toronto and Denver)

Sales Representative, QW Page and Associates Inc.

Franchise Owner, College Pro Painters

HONOURS + Awards

Year Achievement

Academic Research Fellowship (SAP Business Objects)

Certificate of Extraordinary Service, Ted Rogers School of Management – Marketing Department

Family of the Year (for community involvement and participation, presented by an international service organization)

SCHOLARLY AND PROFESSIONAL ACTIVITIES (VOLUNTARY) Year Activity

President, Adoption Horizons Board of Directors

Year Course Code+Description

ITM100 Introduction to Business Information Systems

(C)MKT530 E-Marketing, DE

MKT530 E-Marketing

ITM700 Information Technology and Business Strategy

ITM800 Applied Feasiblity Analysis

MKT530 E-Marketing

ITM100 Introduction to Business Information Systems

ITM410 Business Process Analysis and Design

ITM800 Applied Feasibility Analysis

ITM410 Business Process Analysis and Design

ITM700 Information Technology and Business Strategy

ITM102 Introduction to Business Information Systems

Facilitated and taught dozens of corporate seminars relating to IT management and IT service delivery

Systems Analysis and Design courses taught at Community College

Year Course Code+Description

Contributed to redevelopment of ITM700 and ITM800

MKT530 DE – redeveloped assignments and presentation of material

ITM410 – reviewed course pedagogy regarding OBAL framework

Attaining Goals – a corporate training course for employees and managers

Excellence in Service Delivery – a corporate training course for IT service managers and team leaders

Delivering Knock Your Socks Off Service – a corporate training course for IT service providers

Exceeding Expectations – a corporate training course for IT service providers

Member, Technical Program committee for IEEE, TIC-STH-SIASP

Member, American Marketing Association

Member, Toronto Chapter, American Marketing Association

Member, Worldwide Association of Corporate Coaches

Member, International Coaches Federation

Member, GTA Chapter, ICF

President, Toronto Chapter – Help Desk Institute

Executive Member, Toronto Chapter – Help Desk Institute

Attendee, IT Service Management Federation (itSMF)

Registered Corporate Coach, WACB

Certified Instructor, STI Knowledge

Certified Help Desk Professional, Certified Help Desk Manager, Certified Field Support Technician, Certified Team Lead, STI Knowledge

Certified ITIL Foundations, EXIN

Facilitator of 50+ Industry Round Table discussions involving IT leaders and managers from large corporations

Consultant, Project Manager and Team Leader for IT staffing and process engagements at major corporations

Enrolled in PhD studies at the University of Toronto

Attended – “Registered Corporate Coach”, WACB, Cleveland, Ohio

Attended – “Leadership in Crisis”, ICF, Toronto

SCHOLARLY AND PROFESSIONAL ACTIVITIES (VOLUNTARY)
Year Activity