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Michelle Greiver, M.D., C.C.F.P.
Family Physician, North York Family Health Team
240 Duncan Mill road, suite 705
Toronto, Ontario, M3B 3S6
(416) 222-3011
Fax: (416) 221-3097

Practice email: nyfht705@rogers.com
Physician email:   mgreiver@rogers.com
http://drgreiver.com

 

Wouldn’t it be great to see your doctor when you really need to? Open Access Health Care will help make that possible!

In January 2010, we started an Open Access Booking System. Our goal is to have requests for same day appointments fulfilled that day or by the doctor’s next clinic day.

What is Open Access? Access for appointments is the opportunity for you to see your family doctor or nurse practioner without having to wait. The term “access” is used to focus on reducing delays for an appointment.


What It’s Not...
1. An Access model is not about limiting or controlling a patient’s ability to book appointments.
2. An Access model is not about promoting a walk-in culture; appointments will still be needed to see the doctor.


What It Is...
An Access model is about doing today’s work today. That means addressing your concerns as they arise and preventing long wait times to see your family doctor.

Improving access leads to greater patient and staff satisfaction. When practices and clinics implement changes that improve access, they also improve quality and efficiency.


**In keeping with a “healthcare team” philosophy, to expedite you being seen, more minor concerns may be initially addressed by our capable Nurse Practitioner**

Frequently Asked Questions:

Q. WHAT ABOUT MY ANNUAL PHYSICAL?
We are promoting preventive care and this means asking about your general overall health at any visit. You can ask your doctor if you require an annual check up. If you have no health concerns, you may not need to be seen annually if you are seen for other reasons during the year.


Q. WHAT ABOUT PRE-BOOKING THE LAST APPOINTMENT OF THE DAY?
As we prefer to leave the last appointments of the day for more urgent issues that may arise, for an elective appointment you may not always have access to a late appointment


Q. WHAT IF MY DOCTOR IS AWAY?
You will be given an appointment for the next available day. If you are sick and need to be seen that day, our Nurse will assess your needs and we may place you with another team member.


Q. WHAT ABOUT RECURRING APPOINTMENTS?
Prenatals, well baby checks, physicals and diabetes follow-ups will continue to be pre-booked appointments as they occur at regular intervals. However, even these can be booked the day you call or within a few days if you wish.

 

Our goal is to provide you with the best possible care without making you wait. Since January 2010, it is no longer common for our patients to wait for appointments!