CAREER OBJECTIVES

Position such as IS Architect or IS analyst of IS related intermediate to senior level in a dynamic, professional environment with an academic ongoing education.

EMPLOYMENT HISTORY & ACCOMPLISHMENTS

Feb. 2007 – Present
IT Analyst
TD BANK FINANCIAL GROUP

Enterprise Technology Solutions – Operations and Availability Management

Toronto, ON



Currently working on resource configuration system which adapts ontology theory.



Designed, developed and implemented an application (Contact System) using Information architecture theory, C#,.NET and SQL Server.



Experienced gathering and analyzing user requirements.



Liaisoned between business and technical groups of the organization.

Sep. 2004 – Feb. 2007
IT Analyst
TD BANK FINANCIAL GROUP

Enterprise Technology Solutions – Performance Analysis and Workload Management

Toronto, ON



CPU consumption and banking volume forecasts / analysis



Development and modification of PPRC batch jobs.



Shadow Image activities



Crafted and implemented control card changes to the Resource Management Facility (RMF) of MVS.



Investigation of day to day performance issues using SMF and RMF records.



Ad Hoc reports (TSO user cpu usage etc.)



When TDBFG engaged IBM to perform an I/O bandwidth study spring 2005, installed the collection software and produced the required data and forwarded it off to IBM to process.



Active participation of GDPS freeze tests.



OOCoD (On/Off Capacity on Demand) cost analysis

Jan. 2004 – Aug. 2004
IT Analyst
TD BANK FINANCIAL GROUP

Enterprise Technology Solutions - Application Management

Toronto, ON



Developed new JCL jobs and their manuals for testing and implementations.



Provided business analysts with technical support for various components of the service delivery model technology system.



Designed reusable SAS programs for business analysts.



Analyzed and prepared reports for business analysis using SAS, JCL, IMS, BD2databases and File Aid.



Actively used Endevor to modify existing COBOL/COBOL II and JCL programs.



Developed Perl scripts to extract and analyze text based SAS output data to create reports.



Involved in application testing for a new enhancement in the existing infrastructure and modification of system specs.



Assisted management and colleagues in testing and implementation of other core applications.



Monitored and analyzed demand deposit system applications for testing and implementations.

Jan. 2003 – Sep. 2003
Technical Support Assistant

MBS, SHARED SERVICES BUREAU / GOVERNMENT OF ONTARIO

Toronto, ON



Supported business analysts with technical trainings (mostly MS Office).



Prepared documentation and use case analysis reports for new and existing implementations.



Developed a MS-Access database and GUI using VB6 and ADO and DAO technology for the distribution network.



Analyzed report requests and provided them to internal clients using IBM OS390, TSO, JCL, VSAM, SAR.



Analyzed the requirements, created reports using ODBC from MS-Access databases.



Supported technical inquires from internal clients.

Jul. 1997 – May.1998
Sales Planning Specialist

CBS-ICI AUTOCOLOR, CBS OTO BOYALARI A.S.

Kocaeli, Turkey



Made strategic marketing and sales proposals about product range and was promoted to sales planning specialist.



Developed wholesaler network and the company gained new significant wholesalers.



Scheduled production planning. Assisted sales - marketing managers by cost estimations, budgets and reports.



Organized and performed a training session for sales team. The result was a long-term training manual.

Jan. 1996 – Jul. 1997
Product Manager

CBS-ICI AUTOCOLOR, CBS OTO BOYALARI A.S.

Kocaeli, Turkey



Was responsible for positioning product, assessing competition and making decision about future of product.



Contributed to development of new product range, created catalogues, developed promotional campaigns.



Trained customers and sales teams about products.



Managed and strengthened brands for product range.

Sep. 1995 – Jan.1996
Sales and Marketing Representative

SUBARU VEHICLES, BAYTUR MOTORLU ARACLAR A. S.

Istanbul, Turkey



Participated in two international automotive exhibitions, organized and managed the exhibition activities.

May. 1993 – Sep. 1995
Sales Assistant

ABB ELECTRIC CO.

Istanbul, Turkey



Administered exhibition activities.



Prepared quotations and price lists.



Assisted sales team and wholesalers in cost estimation and production planning.

EDUCATION



2009-Present
UNIVERSITY OF TORONTO, School of Graduate Studies

Master of Information Systems (Information System Design & Architecture stream)

Toronto, ON



2005-2009 (Honours)
RYERSON UNIVERSITY, Ted Rogers School of Management

IT Management (Database and Knowledge management stream )

Toronto, ON



2001-2005 (Honours)
CENTENNIAL COLLEGE, School of Business

Double Major : Information Systems and Computer Programmer / Analyst

Toronto, ON



1986 – 1988
YILDIZ UNIVERSITY

Economics and Administration (Accounting major)

Istanbul, Turkey

SKILLS SUMMARY



Knowledge Management and Technologies

Good :

SAS - BASE , Knowledge management theories

Sufficient :

XML,Data Mining Techniques

Familiar with :

Semantic Web



Operating Systems

Good :

zOS, MVS, MS Windows 2000 and XP

Sufficient :

Linux

Familiar with :

Solaris, Unix, AS 400



Programming/Scripting Languages

Good :

C#, C, C++, asp.net ,SAS, Visual Basic 6, Java Script , HTML, JCL

Sufficient :

Silverlight, Ajax, Java, COBOL/COBOL II

Familiar with :

Perl, REXX, CLIST



Query Languages

Good :

SQL, T-SQL

Sufficient :

PL/SQL, LINQ

Familiar with :

XQuery



Software Tools

Good :

Visual Studio, MS Office, TSO/ISPF, MS Visio, MS Project, Expression Blend.

Sufficient :

Windows IIS, Oracle Forms, Endevor, VSAM,Omegamon,Strobe

Familiar with :

Apache Web Server, vi Editor, CICS



Database

Good :

MS-SQL Server, MS Access

Sufficient :

Oracle, DB2, IMS

Familiar with :

MySQL

PROFESSIONAL & PERSONAL ACHIEVEMENTS



2007 - Learning Tree International - SQL Server 2005 Introduction

Learning Tree International Education Center, Toronto,ON



2006 - IBM - System services structures

IBM Training Center , Markham, ON



2004 - IBM - z/OS facilities

IBM Training Center , Markham, ON



2004 - Member of Program Advisory Committee

George Brown College Toronto, ON



2003 - Certified in Mainframe Programming

Centennial College        Toronto, ON



2003 - Certified in Microcomputer Programming

Centennial College        Toronto, ON



2000 - Certified in Customer Services

Skills for Change,           Toronto, ON



1998 - Certified in Strategic Planning and Management

Institute of Industrial Administration , Istanbul, Turkey



1994 - Completed Sales Management Seminar

Canadian Heartland Ltd. Istanbul, Turkey

REFERENCES

     Available upon request.

	Currently working on resource configuration system which adapts ontology theory.
	Designed, developed and implemented an application (Contact System) using Information architecture theory, C#,.NET and SQL Server.
	Experienced gathering and analyzing user requirements.
	Liaisoned between business and technical groups of the organization.

	CPU consumption and banking volume forecasts / analysis
	Development and modification of PPRC batch jobs.
	Shadow Image activities
	Crafted and implemented control card changes to the Resource Management Facility (RMF) of MVS.
	Investigation of day to day performance issues using SMF and RMF records.
	Ad Hoc reports (TSO user cpu usage etc.)
	When TDBFG engaged IBM to perform an I/O bandwidth study spring 2005, installed the collection software and produced the required data and forwarded it off to IBM to process.
	Active participation of GDPS freeze tests.
	OOCoD (On/Off Capacity on Demand) cost analysis

	Developed new JCL jobs and their manuals for testing and implementations.
	Provided business analysts with technical support for various components of the service delivery model technology system.
	Designed reusable SAS programs for business analysts.
	Analyzed and prepared reports for business analysis using SAS, JCL, IMS, BD2databases and File Aid.
	Actively used Endevor to modify existing COBOL/COBOL II and JCL programs.
	Developed Perl scripts to extract and analyze text based SAS output data to create reports.
	Involved in application testing for a new enhancement in the existing infrastructure and modification of system specs.
	Assisted management and colleagues in testing and implementation of other core applications.
	Monitored and analyzed demand deposit system applications for testing and implementations.

	Supported business analysts with technical trainings (mostly MS Office).
	Prepared documentation and use case analysis reports for new and existing implementations.
	Developed a MS-Access database and GUI using VB6 and ADO and DAO technology for the distribution network.
	Analyzed report requests and provided them to internal clients using IBM OS390, TSO, JCL, VSAM, SAR.
	Analyzed the requirements, created reports using ODBC from MS-Access databases.
	Supported technical inquires from internal clients.

Jul. 1997 – May.1998 Sales Planning Specialist CBS-ICI AUTOCOLOR, CBS OTO BOYALARI A.S.		Kocaeli, Turkey
	Made strategic marketing and sales proposals about product range and was promoted to sales planning specialist.
	Developed wholesaler network and the company gained new significant wholesalers.
	Scheduled production planning. Assisted sales - marketing managers by cost estimations, budgets and reports.
	Organized and performed a training session for sales team. The result was a long-term training manual.

	Was responsible for positioning product, assessing competition and making decision about future of product.
	Contributed to development of new product range, created catalogues, developed promotional campaigns.
	Trained customers and sales teams about products.
	Managed and strengthened brands for product range.

	Administered exhibition activities.
	Prepared quotations and price lists.
	Assisted sales team and wholesalers in cost estimation and production planning.

	2009-Present UNIVERSITY OF TORONTO, School of Graduate Studies Master of Information Systems (Information System Design & Architecture stream)	Toronto, ON

	2005-2009 (Honours) RYERSON UNIVERSITY, Ted Rogers School of Management IT Management (Database and Knowledge management stream )	Toronto, ON

	2001-2005 (Honours) CENTENNIAL COLLEGE, School of Business Double Major : Information Systems and Computer Programmer / Analyst	Toronto, ON

	1986 – 1988 YILDIZ UNIVERSITY Economics and Administration (Accounting major)	Istanbul, Turkey

	Knowledge Management and Technologies	Good :	SAS - BASE , Knowledge management theories
		Sufficient :	XML,Data Mining Techniques
		Familiar with :	Semantic Web
	Operating Systems	Good :	zOS, MVS, MS Windows 2000 and XP
		Sufficient :	Linux
		Familiar with :	Solaris, Unix, AS 400
	Programming/Scripting Languages	Good :	C#, C, C++, asp.net ,SAS, Visual Basic 6, Java Script , HTML, JCL
		Sufficient :	Silverlight, Ajax, Java, COBOL/COBOL II
		Familiar with :	Perl, REXX, CLIST
	Query Languages	Good :	SQL, T-SQL
		Sufficient :	PL/SQL, LINQ
		Familiar with :	XQuery
	Software Tools	Good :	Visual Studio, MS Office, TSO/ISPF, MS Visio, MS Project, Expression Blend.
		Sufficient :	Windows IIS, Oracle Forms, Endevor, VSAM,Omegamon,Strobe
		Familiar with :	Apache Web Server, vi Editor, CICS
	Database	Good :	MS-SQL Server, MS Access
		Sufficient :	Oracle, DB2, IMS
		Familiar with :	MySQL

	2007 - Learning Tree International - SQL Server 2005 Introduction	Learning Tree International Education Center, Toronto,ON
	2006 - IBM - System services structures	IBM Training Center , Markham, ON
	2004 - IBM - z/OS facilities	IBM Training Center , Markham, ON
	2004 - Member of Program Advisory Committee	George Brown College Toronto, ON
	2003 - Certified in Mainframe Programming	Centennial College Toronto, ON
	2003 - Certified in Microcomputer Programming	Centennial College Toronto, ON
	2000 - Certified in Customer Services	Skills for Change, Toronto, ON
	1998 - Certified in Strategic Planning and Management	Institute of Industrial Administration , Istanbul, Turkey
	1994 - Completed Sales Management Seminar	Canadian Heartland Ltd. Istanbul, Turkey