Ming Hu
Distinguished Professor of Business Operations and Analytics
Rotman School of Management
University of Toronto
ming.hu "at" rotman "dot" utoronto "dot" ca
CV @Rotman @Google Scholar @SSRN
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2019.07-, Distinguished Professor, University of Toronto
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2017-, Professor, University of Toronto
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2008-2017, (Acting) Assistant/Associate Professor, University of Toronto
Education
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Ph.D. in Oper. Res., Columbia University [2009]
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M.S. in Oper. Res., Columbia University
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M.S. in Appl. Math., Brown University
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B.S. in Math., Nanjing University
Courses
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RSM370 Supply Chain Management (undergraduate elective)
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RSM1241/1340 Operations Management (MBA core)
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RSM3046 Revenue Management (PhD seminar)
Works
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Sharing Economy: Making Supply Meet Demand
2019, in Springer Series in Supply Chain Management, C. Tang (series ed.) [flyer][front matter]
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Pricing and Matching in the Sharing Economy
with Y. Chen, Y. Zhou, 2019, Sharing Economy: Making Supply Meet Demand, M. Hu (ed.), 137-164, in Springer Series in Supply Chain Management, C. Tang (series ed.)
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Online Group Buying and Crowdfunding: Two Cases of All-or-Nothing Mechanisms
with M. Shi, J. Wu, 2019, Sharing Economy: Making Supply Meet Demand, M. Hu (ed.), 319-346, in Springer Series in Supply Chain Management, C. Tang (series ed.)
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Competition in Multi-Echelon Systems
with A. Federgruen, 2017, Leading Developments from INFORMS Communities, R. Batta, J. Peng (eds.), 178-211, in INFORMS Tutorials in Operations Research, J. C. Smith (series ed.)
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Operations Management in the Age of the Sharing Economy: What Is Old and What Is New?
with S. Benjaafar, 2019, Manufacturing & Service Operations Management, published online (20th anniversary special issue)
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From the Classics to New Tunes: A Neoclassical View on Sharing Economy and Innovative Marketplaces
2019, invited by Production and Operations Management (special issue of Frontier Analytic Modeling and Methods for Operations Management)
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Stability in a General Oligopoly Model
with A. Federgruen, 2019, Naval Research Logistics, 66(1), 90-102 (special issue in memory of Uriel Rothblum)
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Food Delivery Service and Restaurant: Friend or Foe?
with M. Chen, J. Wang
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Under the Same Roof: Value of Shared Living in Airbnb
with Y. Cui , A. Y. Orhun
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Surge Pricing and Two-Sided Temporal Responses in Ride-Hailing
with B. Hu, H. Zhu
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Price, Wage and Fixed Commission in On-Demand Matching
with Y. Zhou
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Pricing and Matching with Forward-Looking Buyers and Sellers
with Y. Chen, Manufacturing & Service Operations Management, published online [appendix] [supplement]
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with Y. Zhou
2018 INFORMS RM&P Section Dissertation Award, Honorable Mention (Yun Zhou)
2017 POMS College of Supply Chain Management Student Paper Competition, Honorable Mention (Yun Zhou)
2016 CORS Student Paper Competition Open Category, First Place (Yun Zhou)
2016 MSOM Supply Chain Management SIG Conference Conference
2015 CSAMSE Annual Conference Best Paper Award, First Prize
2015 INFORMS Service Science Best Student Paper Award Competition, Finalist (Yun Zhou)
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Joint vs. Separate Crowdsourcing Contests
with L. Wang, under minor revision at Management Science
Previously titled "Simultaneous vs. Sequential Crowdsourcing Contests"
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Efficient Inaccuracy: User-Generated Information Sharing in a Queue
with J. Wang, forthcoming at Management Science
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with Y. Liu, W. Wang, 2019, Management Science, 65(8), 3654-3672 [appendix]
2017 CSAMSE Annual Conference Best Paper Award, Honorable Mention
2017 MSOM Sustainable OM SIG Conference
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Efficient Ignorance: Information Heterogeneity in a Queue
with Y. Li, J. Wang, 2018, Management Science, 64(6), 2650-2671 [appendix]
2016 POMS-HK Best Student Paper Competition, First Place (Yang Li)
2015 INFORMS Service Science Best Student Paper Award Competition, Finalist (Yang Li)
2016 MSOM Service SIG Conference
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Blockbuster or Niche? Competitive Strategy under Network Effects
with Y. Feng
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Information Disclosure and Pricing Policies for Sales of Network Goods
with Z. Wang, Y. Feng, forthcoming at Operations Research
Previously titled "Secrecy versus Transparency in Sales of Network Goods"
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Liking and Following and the Newsvendor: Operations and Marketing Policies Under Social Influence
with J. Milner, J. Wu, 2016, Management Science, 62(3), 867-879 [appendix]
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Contingent Stimulus in Crowdfunding
2017 MSOM iFORM SIG Conference
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Product and Pricing Decisions in Crowdfunding
with X. Li, M. Shi, 2015, Marketing Science, 34(3), 331-345 [appendix][erratum]
Executive Summary: Range of Options, Prices Brings in the Crowdfunding Bucks
Press Release: Range of Options, Prices Brings in the Crowdfunding Bucks [May 7, 2014] [Feb 2, 2015]
Media Coverage: PROFITguide (Canada), Ideas for Leaders (UK), BizEd (UK), Inc. (US) -
Intertemporal Segmentation via Flexible-Duration Group Buying
with J. Liu, X. Zhai
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Threshold Effects in Online Group Buying
with J. Wu, M. Shi, 2015, Management Science, 61(9), 2025-2040 [data]
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Simultaneous vs. Sequential Group-Buying Mechanisms
with M. Shi, J. Wu, 2013, Management Science, 59(12), 2805-2822
Press Release: Is the Deal On? [Feb 21, 2012]
Media Coverage: Financial Times (UK), China Daily (China), The Daily Mail (UK), Toronto Star (Canada) [lead article in the Business section], The Latest News (Chile), AOL Money (UK)
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Values of Traceability in Supply Chains
with Y. Cui, J. Liu
2019 MSOM Supply Chain SIG Conference
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Financial Pooling in a Supply Chain
with Q. Qian, S. A. Yang
2016 MSOM iFORM SIG Conference
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The Price and Variety Effects of Vertical Mergers
with A. Federgruen
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Open or Closed? Technology Sharing, Supplier Investment, and Competition
with B. Hu, Y. Yang, 2017, Manufacturing & Service Operations Management, 19(1), 132-149 [appendix] [supplement] [blog]
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Sequential Multi-Product Price Competition in Supply Chain Networks
with A. Federgruen, 2016, Operations Research, 64(1), 135-149 [appendix]
Unabridged Memo: Price Competition in Sequential Multi-Product Oligopolies
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A Simple Heuristic Policy for Stochastic Distribution Inventory Systems with Fixed Costs
with H. Zhu, F. Y. Chen, Y. Yang
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with Y. Yang, 2014, Operations Research, 62(4), 812-828 [appendix]
2014 INFORMS Junior Faculty Interest Group (JFIG) Paper Competition, Honorable Mention
2014 MSOM Supply Chain Management SIG Conference [slides]
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Newsvendor Selling to Loss-Averse Consumers with Stochastic Reference Points
with O. Baron, S. Najafi-Asadolahi, Q. Qian, 2015, Manufacturing & Service Operations Management, 17(4), 456-469 [appendix]
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When Gray Markets Have Silver Linings: All-Unit Discounts, Gray Markets and Channel Management
with M. Pavlin, M. Shi, 2013, Manufacturing & Service Operations Management, 15(2), 250-262 [appendix]
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Intertemporal Price Discrimination via Randomized Pricing
with H. Chen, J. Wu
2019 Best Service Science Paper Award, Finalist
2019 MSOM Service Operations SIG Conference
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with H. Chen, G. Perakis
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Global Robust Stability in a General Price and Assortment Competition Model
with A. Federgruen, under minor revision at Operations Research
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Multi-Product Price and Assortment Competition
with A. Federgruen, 2015, Operations Research, 63(3), 572-584 [appendix]
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Price Competition in the Presence of Social Comparison and Demand Uncertainty
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Committed versus Contingent Pricing under Competition
with Z. Wang, 2014, Production and Operations Management, 23(11), 1919-1936 [appendix]
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Up then Down: Bid-Price Trends in Revenue Management
with Z. Pang, O. Berman, 2015, Production and Operations Management, 24(7), 1135-1147 [appendix]
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Dynamic Pricing of Perishable Assets under Competition
with G. Gallego, 2014, Management Science, 60(5), 1241-1259 [appendix]
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with G. Gallego, R. Wang, J. Ward, J. L. Beltran, 2015, Manufacturing & Service Operations Management, 17(1), 87-100 [appendix]
US Patent 2010/0185503, Product Warranties Having a Residual Value
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Flexible-Duration Warranties with Dynamic Reliability Learning
with G. Gallego, R. Wang, J. Ward, J. L. Beltran, 2014, Production and Operations Management, 23(4), 645-659 [appendix]
US Patent 2011/0295756, Flexible Extended Product Warranties Having Partially Refundable Premiums
US Patent 2011/0295755, Flexible Extended Product Warranties
Edited Book
Book Chapter
Paper
Special Issue Article
Social Operations Management (SOM)
more
Here are my understandings of this emerging field:
1. SOM shall be analogous to social economics in economics, with SOM emphasizing the more detailed operational decisions, in the way that operations management differs from economics.
2. SOM shall differ from another field in OM, behavioral operations management, as it focuses on behaviors influenced by external social interactions instead of internal, psychological behaviors.
3. SOM shall focus on how social interactions, which lead to collective social behaviors, have an impact on firms' operational decisions, and more importantly, how operational decisions can influence the formation of collective social behaviors.
- Food Delivery (Uber Eats)
- Short-Term Rental (Airbnb)
- Ride-Hailing (Uber)
- Crowdsourcing (Quirky)
- Information, Rationality and Interaction
2018 Service Science Cluster Best Paper Award, Finalist
- Social Influence
- Crowdfunding (Kickstarter)
- Group Buying (Groupon)
Supply Chain Management
- Blockchain
- Omnichannel Retailing
- Supply Chain Finance
- Mergers and Acquisitions
- Competition in Supply Chain
- Inventory Management
- Joint Inventory and Pricing
Revenue Management and Pricing
- Randomized Pricing
- Robust Pricing
- Competitive Pricing
- Dynamic Pricing
- Design and Pricing of Warranty
Awards
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2019-2024, University of Toronto Distinguished Professor Award
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2017, 2018, Management Science Distinguished Service Award, INFORMS
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2017, Annual Conference Best Paper Award, Honorable Mention, CSAMSE
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2017, NET Institute Summer Grant
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2016, Wickham Skinner Early-Career Research Accomplishments Award, POMS
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2015, Roger Martin Excellence in Research Award, Rotman School of Management
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2015, Rotman School of Management Teaching Award, University of Toronto
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2015, Annual Conference Best Paper Award, First Prize, CSAMSE
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2014, Junior Faculty Interest Group (JFIG) Paper Competition, Honorable Mention, INFORMS
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2013, 2014, 2016, 2017, M&SOM Meritorious Service Award, INFORMS
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2011, 2015, 2016, Management Science Meritorious Service Award, INFORMS
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2011, Connaught New Researcher Award, University of Toronto
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2009, 2010, 2011, 2012, 2013, Excellence in Teaching Award, Rotman School of Management
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2009, Connaught Start-Up Award, University of Toronto
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2008-2010, Innovation Research Award, Hewlett-Packard Labs
Services
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Editor-in-Chief, Naval Research Logistics, 2018-
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Co-Editor, Special Issue of Manufacturing & Service Operations Management on Sharing Economy and Innovative Marketplaces
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Department Editor (Marketing of Services & Revenue Management Department), Service Science, 2019-
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Associate Editor, Operations Research, 2018-
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Associate Editor, Manufacturing & Service Operations Management, 2018-
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Senior Editor, Production and Operations Management, 2017-
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Associate Editor, Naval Research Logistics, 2015-2017
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Paper Reviewer, Management Science, Operations Research, Manufacturing & Service Operations Management, Journal of Marketing Research, Journal of Marketing, Production and Operations Management, Journal of Economics & Management Strategy, Journal of Business Venturing, Naval Research Logistics, Operations Research Letter, IIE Transactions, Mathematical Reviews, Omega, Interface, European Journal of Operational Research, Decision Sciences, Journal of the Operational Research Society, Flexible Services and Manufacturing Journal, Journal of Air Transport Management, International Journal of Research in Marketing, Transportation Research Part B, Transportation Research Part E, PLOS ONE, International Transactions in Operational Research, Journal of Cultural Economics, 2006-
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Grant Reviewer, Chilean National Science and Technology Commission (CONICYT - Chile), Swiss National Science Foundation (SNSF), Mitacs Accelerate International, Research Grants Council (RGC) of Hong Kong, Natural Sciences and Engineering Research Council (NSERC) of Canada, Israel Science Foundation (ISF), Fonds de recherche du Québec - Société et culture (FRQSC), 2009-
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Vice Chair/Chair-Elect, RM&P Section of INFORMS, 2018-2019
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Secretary/Treasurer, MSOM Society of INFORMS, 2018-2019
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Program Co-Chair, Emerging Topics (Invited) Clusters, 2018 INFORMS
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Co-Chair, Service Operations SIG (Special Interest Group), 2018 MSOM
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Program Chair, Invited Clusters, 2016 INFORMS International
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Track Co-Chair, Revenue Management & Pricing, 2015 POMS
Patents
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US 2012/0087486, Call Center Resource Allocation, with J. L. Beltran, X. Zhang, I. A. Lopez, S. K. Jain, J. Z. Shan
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US 2011/0295756, Flexible Extended Product Warranties Having Partially Refundable Premiums, with J. Ward, R. Wang, G. Gallego, E. Kayis, F. Balestrieri, S. K. Jain, J. L. B., D. M. Gilbert
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US 2011/0295755, Flexible Extended Product Warranties, with J. Ward, R. Wang, G. Gallego, S. K. Jain, F. Balestrieri, J. L. Beltran, E. Kayis
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US 2011/0093312, Modeling Wholesale Price Schedules to Reduce Double Marginalization, with J. Ward, J. L. Beltran, G. Gallego, S. K. Jain
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US 2010/0191557, Usage-Limited Product Warranties, with J. Ward, J. L. Beltran, G. Gallego
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US 2010/0185503, Product Warranties Having a Residual Value, with J. Ward, J. L. Beltran, G. Gallego, R. Wang, S. K. Jain