Ming Hu
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Ming Hu

Ming Hu

University of Toronto Distinguished Professor of Business Operations and Analytics

Area Coordinator, Operations Management & Statistics Area
Rotman School of Management
University of Toronto

ming.hu@rotman.utoronto.ca

Rotman Google Scholar SSRN Math Genealogy
Professional Experience
2023 –
Chair of Board of Directors, Chain Analytics Institute
2022 –
Amazon Scholar, Amazon SPS-FBA Science
2019 –
University of Toronto Distinguished Professor of Business Operations and Analytics
2018 –
Editor-in-Chief, Naval Research Logistics
2017 –
Professor, University of Toronto
2008 – 2017
(Acting) Assistant/Associate Professor, University of Toronto
Awards
@ INFORMS
@ POMS

Research

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Author

Students

Ph.D. Student

Chaoyu Zhang

2025
College of Business, City University of Hong Kong

Zhoupeng (Jack) Zhang

2024
School of Management, University at Buffalo

Setareh Farajollahzadeh

2023
Desautels Faculty of Management, McGill University

Saman Lagzi

2022
Kenan-Flagler Business School, University of North Carolina at Chapel Hill

Longyuan Du

2018
School of Management, University of San Francisco (tenured)

Lu Wang

2017
College of Business, Shanghai University of Finance and Economics (tenured)

Yun Zhou

2017
DeGroote School of Business, McMaster University (tenured)

Yang Li

2016
Ivey Business School, University of Western Ontario

Jiahua Wu

2014
Imperial College Business School, Imperial College London (tenured)
Postdoctoral Fellow

Xiaotang Yang

2025
Engineering System Design Pillar, Singapore University of Technology and Design

Jinhui Han

2024
Guanghua School of Management, Peking University

Jing Peng

2023
School of Public Affairs, University of Science and Technology of China

Sami Najafi

2013
Leavey School of Business, Santa Clara University (tenured)
Visiting Ph.D. Student

Wanjiang Deng

2018
School of Management, Zhejiang University

Jingchen Liu

2018
School of Business, Renmin University of China

Yinbo Feng

2017
School of Information Management and Engineering, Shanghai University of Finance and Economics (tenured)

Hongqiao Chen

2016
School of Management & Engineering, Nanjing University

Patents

Call Center Resource Allocation

Inventors: Jose Luis Beltran Guerrero, Xin Zhang, Ivan Adrian Lopez Sanchez, Shailendra K. Jain, Jerry Z.Shan
Patent Number: US 2012/0087486

Flexible Extended Product Warranties Having Partially Refundable Premiums

Inventors: Julie Ward Drew, Ruxian Wang, Guillermo Gallego, Enis Kayis, Filippo Balestrieri, Shelen Jain, Jose Luis Beltran Guerrero, Douglas M. Gilbert
Patent Number: US 2011/0295756

Flexible Extended Product Warranties

Inventors: Julie Ward Drew, Ruxian Wang, Guillermo Gallego, Shelen K. Jain, Filippo Balestrieri, Jose Luis Beltran Guerrero, Enis Kayis
Patent Number: US 2011/0295755

Modeling Wholesale Price Schedules to Reduce Double Marginalization

Inventors: Julie Ward Drew, Jose Luis Beltran Guerrero, Guillermo Gallego, Shailendra K. Jain
Patent Number: US 2011/0093312

Usage-Limited Product Warranties

Inventors: Julie Ward Drew, Jose Luis Beltran Guerrero, Guillermo Gallego
Patent Number: US 2010/0191557

Product Warranties Having a Residual Value

Inventors: Julie Ward Drew, Jose Luis Beltran Guerrero, Guillermo Gallego, RuXian Wang, Shailendra K. Jain
Patent Number: US 2010/0185503

Media & Insights

From Lululemon to Birkenstocks, viral videos are urging shoppers to buy direct from China. Should you do it?

[Apr 17, 2025]
The Globe and Mail

"Shane Hewitt and the Nightshift" on Canada Post getting $1-billion loan from federal government

[Jan 24, 2025]
NEWSTALK 1010 (radio interview)

Canada Post workers return after a month-long strike

[Dec 17, 2024]
CHCH News (video interview)

Uber's new Toronto ad campaign aims to tackle 'misinformation,' but not all are convinced

[Jan 16, 2024]
CBC

The winners and losers in Toronto's rideshare licence crackdown

[Oct 13, 2023]
Toronto Star

Where Does Uber Go From Here? The Future of the Sharing and Gig Economy, Explained

[Feb 14, 2023]
Rotman Executive Summary

What Can Restroom Wait Times Tell Us About Gender Inequity?

[Jun 27, 2022]
Rotman Insights

Surge in gas prices pushing ride-hailing, taxi drivers on edge: 'Very difficult'

[Jun 11, 2022]
Global News

The Faceoff: Uber and Lyft post double-digit growth in revenues, but Lyft is the winner this week with its focus on ride-share

[Nov 13, 2021]
Toronto Star

Food Delivery Services & Restaurants: 'Caught in a Bad Romance'?

[Dec 10, 2021]
Resoundingly Human

Mobilizing Pharmacists Is Key to Immunization Success

[Mar 5, 2021]
Op-ed, The Hamilton Spectator

Marketplace Helps Manage PPE Supply Chains

[Oct 8, 2020]
OR MS Today

How e-commerce exporters are handling a surge in sales amid the pandemic

[Sep 7, 2020]
The Globe and Mail

Calling home: Rogers brings remaining customer service jobs back to Canada

[Jun 30, 2020]
Financial Post

Veteran entrepreneur Jim Estill's new venture, ShipperBee, may be his most ambitious

[Jan 13, 2020]
The Globe and Mail

In the Age of Apps, How Do We Design Smarter Systems That Produce Less Waste?

[Dec 5, 2019]
Rotman Insights

On trend: Startup gives women a way to rent that perfect style from someone else's closet

[Jun 29, 2019]
CBC News

Canadian business professors honoured

[May 10, 2018]
The Globe and Mail

2018 Best 40 Under 40 Professors: Ming Hu, Rotman School of Management

[Apr 23, 2018]
Poets & Quants

6 Secrets for Building a Successful Crowdfunding Campaign

[Oct 28, 2014]
Inc. Magazine

More Options, More Money

[Sep 2014]
BizEd Magazine

How Crowdfunding Affects Product and Pricing Decisions

[Jun 2014]
Ideas for Leaders

How to Get The Most from a Crowdfunding Campaign

[May 12, 2014]
PROFITguide

Range of options, prices brings in the crowdfunding bucks, says Rotman research

[May 7, 2014]
Rotman press release

Efecto Groupon, la ansiedad que provocan los cupones de descuento (Groupon effect, discount coupons causing anxiety)

[Mar 03, 2012]
The Latest News, Chile

Groupon: the secret psychology

[Feb 24, 2012]
AOL Money

Focus on Research: Something for the Weekend

[Feb 24, 2012]
Financial Times

How groupthink helps Groupon

[Feb 23, 2012]
Toronto Star (lead article of the Business section)

Revealed: The 'herding effect' that has made bargain hunters sign up to Groupon in their droves

[Feb 22, 2012]
The Daily Mail

Is the deal on? Study from Rotman School shows why herd mentality best mode for group buying sites

[Feb 21, 2012]
Rotman press release

Satisfaction Guaranteed! Business professor Ming Hu comes up with a new twist on a hard sell

[Spring 2009]
UofT Magazine

HP selects Canadian professor for innovation award

[Aug 15, 2008]
CRN Magazine

HP Selects 41 Professors for Innovation Research Awards

[Aug 14, 2008]
Hewlett-Packard press release

Favorites

Movie
Andrei Tarkovsky
Ivan's Childhood (1962)
Andrei Rublev (1966)
Solaris (1972)
Mirror (1975)
Stalker (1979)
Luchino Visconti
The Leopard (1963)
Death in Venice (1971)
Ludwig (1973)
Michelangelo Antonioni
The Cry (1957)
The Adventure (1960)
The Night (1961)
The Eclipse (1962)
Blowup (1966)
Beyond the Clouds (1995; partial)
Stanley Kubrick
Paths of Glory (1957)
2001: A Space Odyssey (1968)
A Clockwork Orange (1971)
Full Metal Jacket (1987)
Eyes Wide Shut (1999)
David Lynch
Eraserhead (1977)
The Elephant Man (1980)
Mulholland Drive (2001)
Krzysztof Kieślowski
The Double Life of Veronique (1991)
Three Colours trilogy (1993-1994)
Edward Yang
Taipei Story (1985)
A Brighter Summer Day (1991)
Yi Yi (2000)
Hou Hsiao-hsien
A City of Sadness (1989)
Goodbye South, Goodbye (1996)
Flowers of Shanghai (1998)
Three Times (2005)
Takeshi Kitano
A Scene at the Sea (1991)
Kids Return (1996)
Hana-bi (1997)
Wim Wenders
Paris, Texas (1984)
Wings of Desire (1987)
Buena Vista Social Club (1999)
Beyond the Clouds (1995; partial)
Abbas Kiarostami
Close-Up (1990)
Taste of Cherry (1997)
Johnnie To
The Mission (1999)
Throw Down (2004)
Lou Ye
Suzhou River (2000)
Summer Palace (2006)
Spring Fever (2009)
Blind Massage (2014)
Jia Zhangke
Platform (2000)
The World (2004)
Swimming Out Till the Sea Turns Blue (2020)
Coen brothers
True Grit (2010)
Inside Llewyn Davis (2013)
The Ballad of Buster Scruggs (2018)
Wes Anderson
The Royal Tenenbaums (2001)
The Life Aquatic with Steve Zissou (2004)
Fantastic Mr. Fox (2009)
Moonrise Kingdom (2012)
The Grand Budapest Hotel (2014)
Isle of Dogs (2018)
Guillermo del Toro
Cronos (1993)
Pan's Labyrinth (2006)
Tim Burton
Edward Scissorhands (1990)
Ed Wood (1994)
Quentin Tarantino
Reservoir Dogs (1992)
Pulp Fiction (1994)
Jackie Brown (1997)
Inglourious Basterds (2009)
Django Unchained (2012)
Once Upon a Time in Hollywood (2019)
Lee Chang-dong
Secret Sunshine (2007)
Poetry (2010)
Burning (2018)
Bi Gan
Kaili Blues (2015)
Long Day's Journey into Night (2018)
Music
Miles Davis
Kind of Blue (1959)
Sketches of Spain (1960)
In a Silent Way (1969)
Bitches Brew (1970)
Cream
Fresh Cream (1966)
Disraeli Gears (1967)
Wheels of Fire (1968)
King Crimson
In the Court of the Crimson King (1969)
In the Wake of Poseidon (1970)
Larks' Tongues in Aspic (1973)
Creedence Clearwater Revival
Bayou Country (1969)
Green River (1969)
Willy and the Poor Boys (1969)
Cosmo's Factory (1970)
Led Zeppelin
Led Zeppelin IV (1971)
Houses of the Holy (1973)
Physical Graffiti (1975)
Hawkwind
The Space Ritual Alive (1973)
Brian Eno
Here Come the Warm Jets (1974)
Another Green World (1975)
John Cale
Paris 1919 (1973)
Eric Clapton
461 Ocean Boulevard (1974)
Randy Newman
Good Old Boys (1974)
Little Criminals (1977)
Patti Smith
Easter (1978)
Elton John
Madman Across the Water (1971)
Pink Floyd
The Dark Side of the Moon (1973)
Wish You Were Here (1975)
Bob Marley and the Wailers
Catch a Fire (1973)
Burnin' (1973)
Natty Dread (1974)
Exodus (1977)
Fleetwood Mac
Rumours (1977)
Pere Ubu
The Modern Dance (1978)
Dub Housing (1978)
The Fall
Live at the Witch Trials (1979)
Joy Division
Unknown Pleasures (1979)
Closer (1980)
The Clash
London Calling (1979)
Sandinista! (1980)
Kraftwerk
Trans Europe Express (1977)
The Man-Machine (1978)
Computer World (1981)
The Police
Outlandos d'Amour (1978)
Ghost in the Machine (1981)
Synchronicity (1983)
Talking Heads
Talking Heads: 77 (1977)
Remain in Light (1980)
Tom Tom Club
Tom Tom Club (1981)
Dexys Midnight Runners
Searching for the Young Soul Rebels (1980)
Too-Rye-Ay (1982)
Tom Waits
Heartattack and Vine (1980)
Swordfishtrombones (1983)
Rain Dogs (1985)
The Cure
Seventeen Seconds (1980)
The Head on the Door (1985)
Disintegration (1989)
Wish (1992)
Songs of a Lost World (2024)
The Smiths
The Smiths (1984)
Meat Is Murder (1985)
The Queen Is Dead (1986)
Duran Duran
Rio (1982)
Duran Duran (The Wedding Album) (1993)
U2
War (1983)
The Unforgettable Fire (1984)
The Joshua Tree (1987)
All That You Can't Leave Behind (2000)
New Order
Low-Life (1985)
Republic (1993)
Primal Scream
Screamadelica (1991)
Radiohead
Pablo Honey (1993)
The Bends (1995)
OK Computer (1997)
Kid A (2000)
Amnesiac (2001)
Hail to the Thief (2003)
In Rainbows (2007)
A Moon Shaped Pool (2016)
Oasis
Definitely Maybe (1994)
(What's the Story) Morning Glory? (1995)
Heathen Chemistry (2002)
Blur
Blur (1997)
Blur: The Best Of (2000)
Nick Cave and the Bad Seeds
The Good Son (1990)
The Boatman's Call (1997)
Abattoir Blues / The Lyre of Orpheus (2004)
Push the Sky Away (2013)
Wild God (2024)
The Smashing Pumpkins
Siamese Dream (1993)
Mellon Collie and the Infinite Sadness (1995)
Adore (1998)
Atum: A Rock Opera in Three Acts (2022-2023)
Globe
Globe (1996)
Faces Places (1997)
DJ Shadow
Endtroducing..... (1996)
Fatboy Slim
You've Come a Long Way, Baby (1998)
Super Furry Animals
Rings Around the World (2001)
Gorillaz
Gorillaz (2001)
Demon Days (2005)
Plastic Beach (2010)
Cracker Island (2023)
Daft Punk
Discovery (2001)
Tron: Legacy (2010)
Random Access Memories (2013)
Kanye West
The College Dropout (2004)
Late Registration (2005)
Graduation (2007)
808s & Heartbreak (2008)
My Beautiful Dark Twisted Fantasy (2010)
Watch the Throne (2011) (with Jay-Z)
LCD Soundsystem
Sound of Silver (2007)
The Long Goodbye: LCD Soundsystem Live at Madison Square Garden (2014)
Avicii
True (2013)
Stories (2015)