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Three Canadian Registered Nurses provided
a panel wherein they shared their experiences with psychiatry in
their respective roles as RNs. The following is a recollection of
those narratives, with the sporadic addition of some scholarly sourcing
should this be helpful for readers. There is no way to have shared
the real synergy and passionate dialogue between the panelists and
the audience, but what we do know is that it was an important moment
of voice for each of us and for many who came to hear our reflections.
For maybe ... just maybe ... other Canadian nurses will tap their
inner strength to ‘see’, name and question ... publicly.
Reflections on Resistance
Simon Adam , RN
Here is an emergency department. It is a particular one, though
it could be almost any one, for they are all very similar: A regional
trauma unit humming with the activity of patients, their families
and friends, and hospital staff. To the casual onlooker, the setting,
a seemingly politically benign clinical enterprise that depicts
patients as passive and satisfied recipients of medical and nursing
care, to me, became an environment laden with institutional processes,
categories, and priorities. Hundreds of people each week would become
the means by which the institution exercises its ruling power and
control over the patient, and specifically, over the elderly and
the psychiatrized.
In a slow, steady, and rather sobering awakening, I came to realize
that the “care” for which elderly patients and patients
with “mental health complaints” accessed the institution,
they did not receive, and was marginal at best, and at times, outright
needlessly traumatic. The department, whose administrative priorities
lie in the meeting of Ministry targets, attending to extralocal
political objectives often incongruent with those of the patient,
and, ironically, aggressively marketing an image of “health
care excellence” and “innovation in health care”
to the public, is the backdrop against which my resistance efforts
to psychiatry is set.
Having entered the antipsychiatry movement as an academic, I became
more politically and socially aware of the problems that faced my
patients, the problems that the institution created and perpetuated
for them—problems that are almost always seen by the practitioner
as help rather than harm. Why is it, I would ask, that the bedside
practitioner needs to be rigorously politically sharp (most novice
nurses are not) in order to see that the care is problematic? How
difficult it is for this struggle to prevail, for nurses to come
to such an awareness, to change harmful practices, and to transform
the system as it is! Where acute care nursing is largely populated
with novice nurses with what I call a “politically naïve
understanding of the institutional regimes of ruling that subjugate
them and their patients”, I also came to experience my resistance
efforts being met with resistance. It was not only the resistance
of my nursing colleagues, but my own as well, as I grappled with
the antipsychiatry movement myself as I came closer and closer to
understanding just how radical it is and what it proposes to accomplish.
I often found myself asking, how does one do away with a system
that, albeit harming many, is also helping some? What will replace
the help that the severely anxious young woman, for example, receives
in a form of a sublingual relaxant? What about the person accessing
the psychiatric emergency service for feelings of danger and fear?
I learned to step away from these questions and look at the institution
as a symptom of larger problems, and one of which is biomedical
psychiatry, where I stopped accepting a regime that marginally serves
the very few and harms all others subjugated by it.
Reflections on Resistance
The following is a letter written to a colleague two days after
an incident that occurred in the emergency department (of note,
the name “Janet” is a pseudonym and not the real name
of the individual addressed below):
Dear Janet,
I am writing to you in light of a situation that I experienced
with you in looking after a patient in room 28 on Sunday. Recall
I asked you to come in and help me pull him up in bed, as he was
climbing out of the stretcher? I apologize for not speaking to
you in person, but it is for two reasons: the emergency environment
does not allow for privacy, and second, I was quite taken back
by your response [to the patient’s call] that I wanted to
wait and think about what I had to say. I had been in room 28
for about 10 minutes talking to the man and assessing him in an
effort to de-escalate him and subdue his anxiety, and thus his
behavior. I want to bring to your attention the patient needs
that were deferred and as a result caused him to be anxious, discontent
and climbing. He was hungry, he was cold, and he had a diaper
placed on him though he was not incontinent, thus needing to go
to the bathroom. Institutional problems that are beyond you and
I render us nurses powerless to quickly and efficiently tend to
the needs of the elderly, as they take time and they take us away
from other more urgent acute needs of other patients. For this
reason, I understand that deferring the patient's needs were not
necessarily any one person's fault, though my concern is mainly
in your reaction to his behavior: walking into the room and ridiculing
the situation ..."this is ridiculous..." in front of
the patient and scolding him, stating that "this is the third
time we had to put you back..." suggesting restraints. Janet,
what I saw in your behavior demonstrated insensitivity to the
patient's needs and a poor understanding of the fact that if needs
are not addressed, they cause behavioral changes in patients,
especially the elderly. Rest assured, this is between you and
I and I hope we can professionally dialogue about this whenever
possible. In an institution that values and privileges acute care
over geriatric care, it is important to be attuned to such sensitivities
as simple patient needs, although arguably, his needs are not
so simple to him. I am confident that you understand my perspective.
What happens when an institution preoccupies itself with “patient
flow” and the meeting of Ministry targets? What happens when
the institution deliberately and carefully deploys resources to
disproportionately address acuity and not chronicity? What happens
when most of the support is injected into the “trauma program,”
and the “critical care program” in an institution that
obviously does not only serve trauma and critical care patients?
The scenario above is much too common. The nurses and other staff
are so preoccupied with making care ends meet at high-speed with
all their patients that the needs of the elderly, often activities
of daily living such as feeding, toileting, and ambulating them,
often are “forgotten.” Research demonstrates that if
such needs are not promptly addressed, they can lead to delirium
in the elderly patient (Inouye et al., 2006; Palmisano-Mills, 2007).
When there is this acute confusion, coupled with persistent calls
for needs that are not addressed, when the patient is delirious
and cannot communicate coherently, the restraints come out. Here,
we have an elderly man asking for toileting that was met with a
diaper, a blanket and a sandwich that he was never given; becoming
more and more anxious; and becoming more and more of a candidate
to be restrained. The more anxious and delirious he was becoming,
the more he fit the institutional category of the so-called “least
restraint policy” where the “assess[ed] risk for injury
to self or others which may occur in situations such as: falls,
agitation, aggression, wandering, and alteration of consciousness”
calls for restraining his limbs. Basic needs are de-prioritized
in the emergency department. They are unimportant as they relate
to acute and emergency patient care, and the idea is that they should
not be expected anyway in a department whose mission is to be “saving
lives.” Pushing aside such basic needs directly leads to the
very “problems” that Janet and I encountered with the
man above and with most elderly patients, and are remedied with
ridicule, behavior-labeling, and restraints: psychiatrization.
A second clinical case from my experience follows, and this occurred
several weeks ago during a late evening shift in the emergency department:
I am the triage nurse: A 16 year-old
girl enters my booth with her mother, where the mother was asking
for her daughter to be seen by a psychiatrist for what she (the
mother) deemed as behavioral problems. When I asked the patient
what the problem was, it was the mother who responded and subsequently
responded to most of my questions despite my questions having
been directed at the girl. The mother stated that her daughter
was intending to harm herself and had muttered that she wanted
to end her life. The daughter, hearing this, quickly interjected
and stated that this is not so and that all she had said in a
heated argument with mom at home was: "you make me want to
kill myself," and nothing of the sort of implying that she
really wanted to commit suicide or cause any harm to herself for
that matter. It was simply a figure of speech.
There was a short back-and-forth
between the girl and her mother, where the mother was insisting
that the girl had behavioral problems and that this was the problem
that brought them in, and the daughter negating that there was
any problem at all. The mother continued along the vein that she
was very concerned for her daughter’s safety and the daughter
contested any intention to harm herself. The daughter, adamantly
stating to her mother and me that she "did not need to be
here," then addressing the mother: "you didn't need
to bring me here...there is nothing wrong with me." At one
point, the mother said that until her behavior changes, she still
needed psychiatric help.
I communicated my observations of
the mother and the girl to the emergency physician and to the
psychiatric emergency nurse, who after assessing the mother and
daughter, agreed that the daughter was not ill at all and that
it was merely an argument between the two that had prompted the
mother to bring her daughter in for a psychiatric evaluation.
The behavior of the daughter had no basis in illness or pathology.
The patient was discharged very shortly thereafter.
I included this case for two reasons: to demonstrate that psychiatry
has the power to colonize the minds of people, in this case, the
mother, as to label her child as mentally ill and use psychiatric
intervention as punishment; and, to make a case for the need for
continued resistance and better patient advocacy.
Psychiatric terminology has become so mainstream, being used in
everyday language, in exchanges with friends, family, and colleagues.
We frequently and easily use phrases such as you’re crazy!
You need help. You’re nuts; you need to be locked up! Psychiatry
and the language of psychiatry has colonized the thinking of so
many people that the instant we observe behavior in others that
is different from ours or behavior that does not conform to the
observer’s understanding of normal reality, that behavior
is pathologized: psychiatrized. This is what I experienced in the
mother’s case above, that she had decided her daughter must
have a mental “illness” based on the mother’s
observation of the daughter’s “inappropriate behavior.”
When we look at the fight against psychiatry, we, as professionals
and activists must understand the power that psychiatry has exerted
on the minds of people to take it in as a dominant tool to understand
human behavior, thus diagnosing otherwise poorly understood behavior
as mental “illness.” In this case, my resistance against
psychiatry was not directly against psychiatry per se, but rather
against the mother’s thinking that had become subjugated by
psychiatry.
In an effort to advocate on the behalf of this girl, rendered powerless
by the institution (of psychiatry) and her mother, I, as an advocate
practitioner, had to understand that the mother’s thinking
was flawed and that I not only needed to assess the girl, but also
the relationship between her and her mother that was unfolding before
my eyes. Triage nurses sit at a pivotal point in every patient’s
care in the emergency department. The above situation could have
unfolded very differently had I been uncritical of the mother’s
understanding of her daughter’s behavior. The institution
makes it very easy to categorize patients into preset diagnoses
or “complaints” and classify them according to “presentation”
or the findings based on the objective assessment of the nurse.
I could have very easily selected the institutional category of
“Mental Health Assessment” and as part of my assessment,
narrated, for example, “patient aggressive, not cooperating
at home, high risk for harm to self, may attempt suicide, and requires
psychiatric intervention.” This would have taken the girl
into a different direction within the institution, and this is precisely
what many other nurses, lacking the political sharpness I discussed
above, may very quickly do.
Cheryl van Daalen-Smith, RN
Preamble: The journey into my own resistance against psychiatry
was an organic one: it evolved as experiences within my career accumulated
to the point at which I could not ignore the messages unfolding
before my nursing eyes. A general discomfort was always there, and
I allowed it to come out and see the light of day. Below you will
find a near verbatim transcript of my oral presentation at PsychOUT
--no references, not neatly woven together, but ripe with the passion
that fuels all that I do surrounding the rights of folks labelled
‘mentally ill’, ‘treated’ or hospitalized.
We originally called this session “Rebels with a Cause”.
We know that a rebel is someone who refuses to conform. And in our
phone calls to nurses involved in all kinds of movements, social
justice movements, anti-poverty movements, who are doing incredible
work, the label ‘rebel’ was problematic for some. “I’m
not a rebel” is what we heard. So I was going to talk a bit
about the gendered expectations that are still found in nursing,
to be a good girl, to fit, to be a good person, but we’re
now thinking about looking into this a bit more, perhaps in a paper.
We want to look at resistance happening in nursing.
So that’s that...
I am very worried about nursing’s complicity in psychiatry
and also about nurses’ complicity in psychiatry. In other
words, by not speaking up and speaking out, it can be argued that
we are, in fact, sanctioning what is happening. So I am going to
tell you about some of my efforts and some of my experiences in
resisting. I won’t share all of them, and I won’t go
too far back, but we’re hoping that this conversation today
is going to open a lot more dialogue.
All this could have started when I was told that I was going to
have to go and watch electroshock as a student at my nursing school.
I didn’t like the word ‘go and watch’. It felt
exploitative and felt wrong. And fainting after seeing it and being
told that I might not have what it took to be a nurse. I mean, it
could’ve started there, but I didn’t have the language
yet, and I don’t know when it came. Or maybe it started when
there was a measles outbreak, and I was a public health nurse based
in schools. So they pulled us all out of those duties, and we then
were to immunize all the kids. So rather than my work that involved
sitting beside boys and young men and girls and young women, listening
to them talk about their lives from their vantage point, my job
was immunization for several months. This is typical for those who
work in public health, for the primary role of public health is
disease prevention. I remember that one of the questions was “Are
you on any medication?” And while this is not statistically
analyzed, close to 70% of the girls and young women who sat with
me at my little table for six or so months in gymnasiums in southern
Ontario had been prescribed some sort of an anti-depressant or were
on one. So how can you bear witness to that startling finding as
a registered nurse whose code of ethics says that you are to be
accountable, that you are to ensure that there is no harm is coming
to people, that people have dignity, and that you are supposed to
be an advocate for social justice? Nursing understands the link
between health and social justice. I remember speaking about this
to senior nurses, and it didn’t go anywhere. One supervisor
completely shut me down.
And this experience of being shut down is not unusual for nurses
who speak up. I can’t tell you how many times I was shut down.
Just assume it unless I tell you otherwise.
Another experience was when I was working at a hospital, doing
admissions of kids diagnosed with blood cancers, and in these admissions,
you of course find out their address. I found out that so many were
coming from one given town. You have to be a pattern recognizer
when you are a nurse, and here was a pattern! I brought it forward
in team meetings, saying there is something happening here, pointing
out the close proximity of a nuclear power plant to this town, and
I was again shut down and was told by the physician in charge of
that unit, via the head nurse, not to tell the parents about this
finding. We didn’t want to be alarmist.
So many boys in the schools where I was working were being prescribed
Ritalin, and I noticed this trend increasing and increasing. It
was almost as if this was a rite of passage! I spoke up about that
and was told I wasn’t being a team player. I was asked. “Why
do you have to be like that?” “What? Are you a feminist?”.
Like that was going to scare me or silence me.
Another time was when I took a job on a child adolescent psychiatric
unit, and part of the required training was ‘non-violent crisis
intervention’. I asked to see the agenda so I could see what
it was about and was told, “No, no, just go. It’s paid.
Just go. It’s two days.” So I went, and it was in the
basement of the hospital where there was carpeting and padding and
mats everywhere. They were teaching us how to grab kids and how
to hold them in a certain way. I said, “I’m not doing
it. I’m just not doing it. This is hurting children, and I
am a nurse!” There was the argument. They said: “you
have to learn how to protect yourself if something happens.”
I responded, “Why don’t we prevent it in the first place?”
I don’t think that is what a nurse is supposed to do. I didn’t
go to school to learn breaks and holds and this kind of thing. So
things didn’t start off very well right there. A non-conformist
during orientation? Not good.
Then at another institution, I was getting the Compendium (Compendium
of Pharmaceutical Specialties) out when a patient I was caring for
was getting a new drug.
I would write down information about the drug including the side
effects and was sharing that with families. I would say: “Your
son is being prescribed this medication. Do you have any questions?”
Would explain the medication, its indications and its side effects.
It is in our standards of practice, and it is in our code of ethics
to do this, because we are the ones who hand the medication or administer
the medication to the individual. We need to ensure informed consent.
If you administer this medication, you have to ensure informed consent.
So naive me, explained meds, discussed side effects, offered to
have the pharmacist speak with families, and brought back their
questions to report. What happened next? “Reprimanded”
isn’t even the right word. I was shut down and told that is
the physician’s responsibility. I explained that I understood
the trio of responsibility when it comes to medications, i.e. prescriber,
dispenser and person administering the medication. All three of
us, I explained, are responsible for informed consent. I also pointed
out in my beginning advocate’s voice that most families did
not have a medication explained to them, but rather were told “your
child needs this” or “I’m prescribing x or y”
and that was it. This is not in disrespect to physicians. I believe
that the general public must take it upon themselves to ask more
questions rather than to expect being told what to do.
So that happened. I still maintained my employment.
My biggest experience was with my entry into the antipsychiatry
movement. I was working at an institution, and an eleven-year-old
boy came in. He was wheeled in and, he wasn’t walking or talking
or toileting or anything. He was shut down. He had for all intents
and purposes shut himself down, which is a safety mechanism. It’s
a language. Something is going on in his emotional surrounding.
Something else is going on. Within 24 hours, that young boy who
wasn’t walking, talking, toileting, eating, and was wearing
sunglasses and a baseball hat was guerneyed to an adult hospital
for shock. And it wasn’t recorded in the chart. He was sent
several times.
I spoke up. Why can’t we give him some time? Why can’t
we let him settle in and get used to us. Why can’t we work
to build trust, and slowly, let him guide us to the true cause?
I knew that I was on shaky grounds and quite alone in my emergent
critique, but you know, I can still see his face now. Well sure
enough, after a few sessions—and no I don’t call it
therapy, I call it shock—he started to walk, and talk, and
toilet and took his sunglasses off and his hat off, and he ate,
and eureka ! “Look, he’s better.”
So I ask: Can we not provide a safe haven? Can we not facilitate
him to follow his own path of readiness and respect when he’s
ready to share? If he’s ready to share, what’s going
on? Something’s going on. And there were so many flags stemming
from the behaviour of his family that I grew more and more uncomfortable.
My nursing gut and all of the signals of my nursing instincts were
telling me that there was so much more than his presenting ‘language’,
if you will, language of being totally unavailable and as invisible
as he could humanly make himself...
They sent him home!
So that was my entry....
What do I know about psychiatry? I’ve not been hospitalized,
as many of you have. But who knows how your life might turn out?
I decided for him that I had to try and do something. So for now,
I’ve been doing some work around trying to prevent boys and
young men... girls and young women from being rapidly prescribed
psychotropic medications in the first place - from being pathologized
and medicalized.... “This pill for every ill” mentality
is now targeting children and youth, and I’m so gravely concerned.
I’ve been doing work around de-pathologizing girls’
and women’s anger, because I feel that girls and young women
get anesthetized by societal and gender-based expectations to never
be angry, when we know that anger is a message and a safety mechanism,
and must never be dismissed.
The last thing I want to say, at least for now, is that you wait
for a forum like this as a nurse to speak up and speak out because
your colleagues sometimes think you’ve got a problem. They
ask, “What’s your problem? Why are you a radical all
the time?” Radical? “Radical” means that there
is a norm and a non-norm. So scrap that...
Brenda Ridley, RN
At the beginning of my part of our panel, I struggled with my
emotions as I felt very moved by what Simon and Cheryl had presented.
I also felt guilt about my own role as a health care professional,
as a perpetrator of treatments like pharmacological or physical
restraints. There was also a connection to the audience who were
so engaged in listening to the information we had been sharing.
As a nurse, I am bound by my professional
responsibilities to provide care without judgment to patients as
people. As a human being, applying my personal moral code, I should
be judgment-free and feel empathy towards anyone who has been incarcerated
and traumatized by mental illness and psychiatric treatment. What
is concerning is so many of my colleagues in health care do not
follow this professional practice.
Ross and Goldner’s review of stigma, discrimination and negative
attitudes in nursing summarizes what needs to occur:
Honest reflection and assertive action
must be taken by the nursing profession to minimize stigma and discrimination
of people with mental illness, including stigma directed towards
patients seeking care and stigma towards nurses who experience mental
health problems. (Ross & Goldner, 2009, 556).
Visions of Inpatient Hospital Care
To enter, you must be admitted via
a psychiatric health care team. Your stay will be as long as deemed
necessary to treat you and release you back into the community.
You are given an identifying armband for your vital statistics--name,
identification number and a second armband indicating your level
of independence. The colour denotes status (i.e. blue on ward privileges,
purple off-ward privileges and red locked observation area only).
For others to enter the area, there
must be a checkpoint via a locked entryway. After you show identification,
you wait to be admitted. As you enter the area, you observe people
in supervised areas moving about. Each person that you encounter
is wearing a different colour identification band. Some of the people
walk about freely, while others are restricted behind a locked area
with windows to the corridor. The analogy that comes to mind is
visiting the zoo. Each creature is housed in a locked environment
with an identification plate and ID tag to inform others of who
and what they are.
The ‘Psychiatric’
Patient and Acute Illness
You have experienced pain in your abdomen
and lower chest that you have never felt before. You know you need
to get to the hospital to be looked at. You call for a cab and arrive
at the Emergency department after about 20 minutes.
The triage nurse who is the gatekeeper for prioritizing access to
the health care team asks about current medications and past medical
history. You mention your history of schizophrenia and the current
medications you are taking. You are placed in a chair, waiting to
be seen. The pain increases, and you start to feel dizzy. You call
out for help and fall to the floor. You are told to “stop
acting out” for attention and sit back in your chair as you
are disturbing others.
Another 15 minutes goes by. You are
feeling even worse and afraid. You are now nauseated, dizzy and
sweating with the pain. A transportation staff person notices you
look unwell and mentions this to the triage nurse. After two hours
you are taken into a room for observation. An electrocardiogram
reveals you are having a heart attack. Suddenly, the team swings
into action and you are transferred to the acute resuscitation room.
The doctor asks why you didn’t come to the hospital sooner
with your pain. The nurse mentions to him that you were difficult
to assess because you were “acting funny”. You have
successful treatment for your heart attack, but you are told that
you may have permanent heart damage.
At shift change in the ICU you overhear the team refer to you as
“the schizophrenic with the heart attack”. You will
be back, they say, because you won’t keep taking medications--you
are crazy after all. I walk through the ICU where I work and see
you crying. You share your story, and I am speechless as to how
to respond to the indignities you have suffered at the hands of
the health care team.
As a nurse practicing for over 25 years, I will admit two things
to start off with. The first is that I have made mistakes in treating
people with dignity and respect that everyone deserves. The second
is that I can’t imagine what it is like to deal with the health
care system and the diagnosis of “mental illness”. I
cannot imagine what it is like to have everything you do in life
judged by anyone who has had contact with you because you have been
labelled as a “psychiatric client” or “patient”.
It is like what Lawrence Stevens from the antipsychiatry movements
speaks of in terms of the far-reaching consequences of therapy.
The presumption of unreliability, untrustworthiness and emotional
instability haunts those who have sought out psychiatric or psychological
“therapy”. It is a stigma you carry for the rest of
your life. It may preclude success in academic pursuits, job opportunities
and access to health care and insurance benefits (Stevens, 1997,
2).
The thing that I do know is that there
has to be a better way to support people. Our efforts as nurses
and rebels need to be to help to provide better care for all.
Sources Quoted
Inouye, S., Baker, D., Fugal, P., &
Bradley, E. (2006). Dissemination of the Hospital Elder Life Program:
Implementation, adaptation, and successes. Journal of the American
Geriatrics Society , 54, 1492-1499.
Palmisano-Mills, C. (2007). Common
problems in hospitalized older adults - four programs to improve
care. Journal of Gerontological Nursing , 33 (1), 48-54.
Ross, C. A. & Goldner, E. M. (2009).
Stigma, negative attitudes and discrimination towards mental illness
within the nursing profession: a review of the literature. Journal
of Psychiatric and Mental Health Nursing16(6): 558-567
Stevens, L. (1997). Psychiatric Stigma
follows you everywhere you go for the rest of your life. Available
at:
http://www.antipsychiatry.org/stigma.htm
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