Craig Hegins

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Key Skills

Online Portfolio

The following list are websites where I had primary Technical Lead accountabilities:

http://giving.utoronto.ca

http://www.raereview.utoronto.ca

http://www.utoronto.ca/president/piac

http://www.telefund.utoronto.ca/

http://snow.utoronto.ca

http://commonsenses.ca

Training, User Support & Account Management

Interprets / translates sophisticated technical concepts & solutions into user-friendly explanations.

Define and communicates workflows using visual process tools.

Presents demonstrations of web sites, web-applications and enterprise portals as sales team support.

Develops and presents end-user training programs and leave-behind support documentation.

Leads efforts with the client and the team to identify, document and sign off on site strategy, objectives, tone, audience, branding, design direction and standards as well as a visual interpretation. Spearhead new process implementation and post implementation review.

Information Architecture, Design & Implementation

Translates business and user requirements into functional definitions and develop interface recommendations for web sites, web applications and portals.

Guides design by producing workflow diagrams, user scenarios, flow charts, sitemaps, storyboards, paper and interactive prototypes/ mock-ups of designs that transform into GUI.

Designs interfaces for application development projects with an emphasis on usability and cross-browser compatibility.

Extensive front-end development experience to build Web sites/applications using Dreamweaver with abundant vetting and hand-coded HTML.

Strategy, Research & Quality Assurance

Networks & researches to develop a resource of industry experts; perform competitive research and analysis to define usability and design trends.

Develops, conducts & documents usability test plans.

Conducts quality assurance of web solutions: site functionality, design specifications, navigation, interaction, site architecture and data flows

Produces design documentation, determines and processes audience requirements through focus groups and interviews.

 
Toronto, Canada
Tel: 416.932-8879   
Email: chegins@sympatico.ca