Ricky Lau

Professional Marketing and Realty Services

Unionville, ON
rickyy.lau@alum.utoronto.ca
416-821-1338


Summary

• Specialize in the real estate rental and resale markets within the Greater Toronto Area
• Proficient computer communication ; user experience (UX), graphic and web design, learning object, prototyping, quantative reports, and more via Adobe Creative Suite and Microsoft Office Suite
• Trilingual in English, Cantonese, and Mandarin Chinese
• Managed client experience through promotional campaigns with project team
• Extensive experience in client service and negotiations

Work Experience

Sales Representative
TFN Realty Inc. – Vaughan, ON
June 2018 –

• Represented buyer, landlord, seller, and tenant clients in various real estate transactions, including assignment sales and referrals
• Promoted clarity and visibility throughout the transactions with prompt communication
• Managed marketing programs to boost sell price for seller and landlord clients

Transaction Administrator
TFN Realty Inc. – Vaughan, ON
June 2018 –

• Supervised real estate listing and marketing procedures
• Ensured file integrity and compliance with the policies of the Toronto Regional Real Estate Board and Real Estate Council of Ontario
• Facilitated inventory control and audited financial reports to ensure accurate presentation to clients, management, and partners

Marketing Administrator
Tribute Communities – Toronto, ON
March 2015 – November 2017

• Facilitated sales control to ensure accurate delivery of Agreements of Purchase and Sale, amendments, and other legal documents
• Managed visitor reception at the presentation centres
• Created inventory reports highlighting condominium sales and trends

Sales and Marketing Development Assistant
Toyo Tires Hong Kong and Macau – Hong Kong, China
December 2013 – November 2014

• Designed and developed company website and print advertisements for auto magazines
• Boosted sales via facilitation of 2014 FIFA World Cup promotional campaign
• Researched regional automobile market in order to estimate demand of various tire models

Sales & Marketing Intern
Vengeo Inc. – Toronto, ON
May – August 2013

• Researched the market of social media platforms
• Designed and developed webpages and UX for company website
• Performed thorough quality assurance and usability testing

Summer Program Worker
Carefirst Seniors and Community Services Association – Richmond Hill, ON
May – August 2012

• Managed team during Summer Road Show event at Pacific Mall in aims to raise awareness regarding women’s health
• Organized and instructed English classes for new immigrants, seniors, and ESL students
• Participated in staff accounting

Executive Designer
ECSA, University of Toronto Mississauga – Mississauga, ON
October 2011 – June 2012

• Promoted club events with graphic and web design
• Managed wide variety of events including frosh recruitment, examination de-stress games nights, and dinners
• Boosted membership via monthly booth setup

Academic Secretariat Clerk
Hong Kong Polytechnic University – Hong Kong, China
May – August 2010

• Resolved email, telephonic, and in-person inquiries regarding the university's academic and residency admission requirements
• Ensured accuracy and timeliness of acceptance notifications for applicants
• Facilitated the transfer of classified files and goods within the university

Education

Honour Bachelor of Arts
Degree in Communication, Culture, and Info. Technology
University of Toronto
September 2009 to June 2013

Certificate in Digital Communication
Sheridan College
September 2009 to June 2013

• Double degree in joint program co-hosted by University of Toronto and Sheridan College
• Online advertising and marketing, web design and development, graphic and UX design

Certifications

Advanced Google Analytics
Google Analytics Academy

CPR Level HCP
St. John Ambulance

Arts York Certificate for Visual Arts
Unionville High School

Honour Roll
Unionville High School

Activities and interests

• physical fitness
• real estate
• self-improvement
• travelling