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o Challenges, Benefits, Issues
- Challenges :
* Firms had to invest more money to provide new approaches linked to the use of the internet.
* Managers needed to spend more time to get used to the IT systems than ever before.
- Benefits :
* E-commerce is more affordable than traditional EDI for the companies.
* Reach broader areas to get customers from all around the world with less cycle times.
* Small companies are able to advertise themselves to a huge population with a small cost.
* Customers have more choices and it has become more convenient to shop at home.
* E-commerce also increased the labour force.
- Issues :
* Risk of being the victims of security loss.
* Information loss, computer virus, theft/hacking, and manipulating their internal systems.
* intellectual property protection
- They try to secure all transactions with SSL (Secure Sockets Layer for private transactions through internet) security standards. Hosting your store in a secure hosting environment or displaying a disclaimer during the checkout process helps to ensure that the visitor is in a safe environment.
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